Returns & Exchanges

At VIVANT, we stand behind the quality of our premium electronics and offer a 30-day return window for all products in original condition. Whether you have changed your mind or encountered a technical issue, we are committed to making your return process seamless and transparent.

1

Initiate Request

Log into your VIVANT account and navigate to your order history to select the item you wish to return and receive a unique Return Authorization (RA) number.

2

Secure Packaging

Place the electronic device in its original manufacturer packaging, including all cables, manuals, and accessories, to ensure full refund eligibility.

3

Attach Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your shipping box, ensuring any old shipping labels are covered.

4

Inspection & Refund

Once our technicians verify the device condition and clear any personal data, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing